Reference

Explore Our Legal Terms and User Rights

oddigo login operates under a defined legal framework that sets out your rights, our obligations, and how your account data is handled across every session.

Jurisdiction-Aware PolicyData Retention RulesAccount Security StandardsCookie Consent ControlsQRIS & DANA Compliance
oddigo login Explore Our Legal Terms and User Rights
LEGAL CONTACT PATHS

Open a Legal Query With Our Team

If you need to raise a legal question — whether about your account data, a transaction dispute, or a request to review how your information is…

Live Chat Reach our legal support desk directly through the live chat widget on oddigologin.xyz.
Email Support Send detailed legal requests, data-access queries, or account-deletion requests to our support email.
Account Help Centre Log into your account at oddigologin.xyz, navigate to Settings, then select Legal & Privacy…
HOW WE HANDLE POLICY

Switch to a Safer Account With These Protections

We have structured our data and security practices around what Indonesian account holders actually need to feel confident: clear retention windows, transparent cookie controls, and a direct path to request changes to…

Data Retention Window

Account data, including payment records from DANA, OVO, GoPay and QRIS, is retained for 90 days post-transaction. After that window, inactive session data is anonymised unless you have an open dispute or a pending withdrawal on your account.

Cookie Consent

On your first visit to oddigologin.xyz, a consent banner lets you accept or decline non-essential cookies. You can change this choice at any time from your browser settings or the Privacy panel inside your account dashboard.

Account Security

Your account is protected by two-factor authentication via a one-time code sent to your registered phone number. Any login from an unrecognised device triggers an immediate verification email to keep your session data secure.

Data Access Requests

You have the right to request a full export of your account data at any time. Submit the request through Settings > Legal & Privacy and we will deliver a structured file to your registered email within five working days.

Policy Update Notifications

Whenever our legal terms change in a way that affects your rights, we send a notification to your registered email at least seven days before the change takes effect, so you have time to review or close your account if you choose.

Dispute Escalation Path

If live chat or email does not resolve your legal concern within five working days, you may escalate by referencing your case number in a formal written submission. We acknowledge escalations within 24 hours and commit to a decision within 10 working days.

Get Answers to Common Legal and Policy Questions

The questions below cover the legal topics we hear about most — from how your data is stored to what happens when you want to close your account. If your question is not listed here, open a chat from any page on oddigologin.xyz and our team will respond around the clock.

Your account data, including payment confirmations from DANA, OVO, GoPay and QRIS, is stored on secured servers. Active account data is held for the lifetime of your account; session logs are anonymised after 90 days unless a dispute is open.

Yes. Log into your account, go to Settings, then Legal & Privacy, and submit a data-export request. We deliver a structured file to your registered email within five working days of receiving the request, at no charge to you.

Submit a deletion request via the Legal & Privacy panel in your account settings or by emailing our support team with your account reference. We complete verified deletions within 10 working days, retaining only the records required by applicable audit obligations.

Access depends on local law. We apply the same account terms across Indonesia, but eligibility for specific features or markets may vary. Check the terms displayed when you open your account for the most current regional scope.

Raise a dispute through live chat or email with your transaction ID and the payment method used — DANA, OVO, GoPay or QRIS. We acknowledge disputes within four business hours and aim to resolve them within five working days before any escalation step.

We use essential cookies to keep your session active and optional analytics cookies to improve the account experience. You can decline optional cookies on the consent banner at first visit or update your preference anytime in the Privacy panel inside your dashboard.

We send an email to your registered address at least seven days before any material change to our legal terms takes effect. The updated document is also published at oddigologin.xyz/legal/ with a revision date so you can track what changed.