Reference

How We Handle Your Personal Data

oddigo login collects and processes your personal data only to operate your account, process deposits via DANA, OVO, GoPay and QRIS, and deliver support — access to our…

Data collected only for account operationDANA, OVO, GoPay & QRIS transaction records securedRetention period clearly statedYour right to access and delete dataContact our privacy team within 2 business days

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Explore What Information We Actually Store

oddigo login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we record your registration details (name, email address, and phone number), your deposit and withdrawal history across DANA, OVO, GoPay and QRIS, and device identifiers such as browser type and IP address. We also log session activity — the

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pages you visit, how long you stay, and which game categories you open — so our system can detect unusual access patterns and protect your account. We do not sell this data to third parties. Retention of financial transaction logs follows the period required by applicable
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Indonesian financial regulations, after which records are securely deleted. Where any processing depends on local law, we apply the stricter standard.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

Reach Our Privacy Team Directly

If you want to access, correct, or delete the personal data we hold about your account — including payment records linked to DANA, OVO, GoPay or…

HOW WE PROTECT DATA

Browse the Six Ways We Secure Your Account

Security at oddigo login is not a single switch — it is a layered set of practices covering how data moves, where it is stored, and how long we keep it.

Encrypted Transmission

Every data exchange between your device and our servers uses TLS 1.3 encryption. This covers login credentials, account balance queries, and all payment confirmations across DANA, OVO, GoPay and QRIS.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure page load times. You can manage cookie preferences at any time through your browser settings or our in-app cookie panel.

Account Security

Two-step verification is available for all accounts. When an unfamiliar device attempts to log in, we send a one-time code to your registered phone number before granting access to your wallet or game history.

Data Retention Schedule

We keep your account data for as long as your account is active. Financial transaction records linked to QRIS, GoPay, OVO or DANA are retained for the period Indonesian financial regulations require, then permanently deleted.

Third-Party Data Sharing

We share data only with payment processors (your DANA or OVO provider) and fraud-detection services bound by strict confidentiality agreements. We do not share personal data with advertisers or data brokers.

Your Right to Erasure

You may request full deletion of your personal data at any time via Settings or email. We action confirmed deletion requests within seven working days and send you written confirmation when the process is complete.

Switch to the Answers You Actually Need

These are the questions we hear most often from account holders in Indonesia about how their personal data is managed, stored, and protected on oddigo login. If your question is not covered here, reach our privacy team through live chat during support hours.

We collect your name, email address, phone number, and device identifiers at registration. Once active, we also log your deposit and withdrawal history across DANA, OVO, GoPay and QRIS, plus session activity used to detect suspicious login attempts.

Financial records linked to your DANA, OVO, GoPay or QRIS transactions are retained for the period required by Indonesian financial regulations. After that retention period, records are permanently and securely deleted from our servers.

Yes. Log in, go to Settings, and open the Privacy Controls panel. From there you can request a full data export. We package your account data and send the download link to your registered email within five business days.

We share data only with your chosen payment processor — for example, your OVO or GoPay provider — and with fraud-detection services. All third parties sign confidentiality agreements. We do not sell or share data with advertisers.

Submit a deletion request through Settings > Privacy Controls, or email our privacy team directly. Include your registered email and account ID. We complete confirmed deletions within seven working days and send written confirmation when done.

We use session cookies (essential, cannot be disabled) and optional analytics cookies that measure page performance. You can switch off analytics cookies at any time through our in-app cookie panel or your browser's privacy settings.

When you close your account, we delete personal profile data within 30 days. Financial transaction records are retained only for the legally required period under Indonesian regulations, then deleted. We send confirmation once the process is complete.

How We Handle Your Personal Data

Reach Our Privacy Team Directly

Browse the Six Ways We Secure Your Account

Encrypted Transmission

Cookie Policy

Account Security

Data Retention Schedule

Third-Party Data Sharing

Your Right to Erasure

Switch to the Answers You Actually Need

01 What personal data does oddigo login collect when I open an account?

02 How long does oddigo login keep my payment transaction records?

03 Can I download a copy of all the data you hold about my account?

04 Does oddigo login share my data with other companies?

05 How do I request that my personal data be deleted?

06 What cookies does oddigo login use and can I turn them off?

07 What happens to my data if I permanently close my account?

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